Privacy Policy

Effective Date: March 18, 2026
Last Updated: March 18, 2026

 

At Enchante Experiences ("we," "us," or "our"), we are passionate about creating magical Disney vacations while respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website enchenteexperiences.com, contact us, or use our Disney travel planning services. By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our site.

 

1. Information We Collect

We collect information to provide personalized Disney travel planning, including Walt Disney World, Disneyland, Disney Cruise Line, and Aulani Resort packages.

 

Personal Information You Provide:

• Contact details: name, email address, phone number, mailing address

• Travel details: party size, travel dates, preferences, special requests, passport information (if applicable for cruises)

• Payment information (processed securely by third-party providers — we do not store full credit card details)

• Inquiry or booking forms, newsletter subscriptions, or consultation requests
   

Automatically Collected Information:

• Usage data: IP address, browser type, device information, pages visited, and cookies

• Analytics data via tools like Google Analytics to improve our site
   

Sensitive Information:

We only collect sensitive data (such as health-related special requests) when voluntarily provided and necessary for your booking.

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide Disney vacation quotes

• Process bookings, reservations, and payments

• Send booking confirmations, updates, and important trip information

• Deliver personalized recommendations for Disney promotions, discounts, special events (like Mickey’s Not-So-Scary Halloween Party), and packages

• Improve our website and services through analytics

• Comply with legal obligations and prevent fraud

• Send marketing emails only if you have opted in (you can unsubscribe anytime)

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3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g., Disney, hotels, airlines, payment processors, email marketing platforms) solely to fulfill your travel arrangements

• Professional advisors or as required by law (e.g., court orders)

• In the event of a business transfer (merger or acquisition)

All third parties are contractually obligated to protect your data.

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. You may request deletion of your data (subject to legal exceptions).

 

6. Your Rights For California Residents

(CCPA/CPRA): You have the right to know what personal information we collect, request deletion, opt out of any "sale" or "sharing" of your data (we do not sell data), and request correction. To exercise these rights, contact us using the details below. We will respond within required timelines and will not discriminate against you for exercising your rights.For All Users: You may access, update, or delete your information by contacting us. You can also manage cookie preferences through your browser settings.

 

7. Cookies and Tracking

Our site uses cookies and similar technologies for functionality, analytics, and marketing. You can manage preferences via our cookie banner or browser settings. We do not respond to "Do Not Track" signals at this time.

 

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in accordance with COPPA.

 

9. International Users

If you are located outside the United States, please note that your information may be transferred to and processed in the United States.

 

10. Changes to This Privacy Policy

We may update this policy periodically. We will post the new effective date at the top. Continued use of our site after changes constitutes acceptance.

 

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us: Magic@enchanteexperiences.com

 

Thank you for trusting us to help plan your magical Disney vacation. We are committed to protecting your privacy while delivering the best possible experience.